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Cookie Policy

How KUZA ERP uses cookies to improve your experience

Last updated: October 15, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website or use our ERP system. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

2. How KUZA ERP Uses Cookies

2.1 Essential Cookies

These cookies are necessary for our ERP system to function properly:

  • Authentication: Keep you logged in to your ERP account
  • Security: Protect against unauthorized access and fraud
  • Session Management: Maintain your session while navigating the system
  • CSRF Protection: Prevent cross-site request forgery attacks

2.2 Performance Cookies

These cookies help us improve our ERP system:

  • Analytics: Understand how users interact with our features
  • Error Tracking: Identify and fix system issues quickly
  • Performance Monitoring: Ensure optimal system speed and reliability
  • Usage Statistics: Improve user experience based on common patterns

2.3 Functional Cookies

These cookies remember your preferences:

  • Language Settings: Remember your preferred language
  • Layout: Save your customized configuration
  • Report Filters: Remember your frequently used report settings
  • Theme Preferences: Maintain your chosen color scheme and layout

3. Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Payment Processors: For secure payment processing (e.g., M-Pesa integration)
  • Analytics Tools: Google Analytics for website performance monitoring
  • Customer Support: Live chat widgets for technical support
  • Marketing Tools: Email marketing and customer communication platforms

4. Cookie Management

You have control over cookies used in our ERP system:

  • Browser Settings: Most browsers allow you to control cookie settings
  • Essential Cookies: Cannot be disabled as they are required for system functionality
  • Optional Cookies: Can be disabled, though this may affect system performance
  • Clear Cookies: You can clear cookies at any time through your browser

5. Cookie Types and Duration

Cookie Type Purpose Duration Essential
Session Cookies Maintain login state Session duration Yes
Authentication Secure user authentication 30 days Yes
Preferences Remember user settings 1 year No
Analytics Usage tracking 2 years No

6. Data Security

All cookies used by KUZA ERP are encrypted and transmitted over secure HTTPS connections. Cookie data is stored securely and is not accessible to unauthorized third parties.

7. Updates to This Policy

We may update this Cookie Policy as we enhance our services or when legal requirements change. We will post any changes on this page and update the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: privacy@kuzaerp.com

Phone: +254117730252

Address: Nairobi, Kenya

Cookie Consent

By using KUZA ERP, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings or our privacy settings page.