Cookie Policy
How KUZA ERP uses cookies to improve your experience
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website or use our ERP system. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
2. How KUZA ERP Uses Cookies
2.1 Essential Cookies
These cookies are necessary for our ERP system to function properly:
- Authentication: Keep you logged in to your ERP account
- Security: Protect against unauthorized access and fraud
- Session Management: Maintain your session while navigating the system
- CSRF Protection: Prevent cross-site request forgery attacks
2.2 Performance Cookies
These cookies help us improve our ERP system:
- Analytics: Understand how users interact with our features
- Error Tracking: Identify and fix system issues quickly
- Performance Monitoring: Ensure optimal system speed and reliability
- Usage Statistics: Improve user experience based on common patterns
2.3 Functional Cookies
These cookies remember your preferences:
- Language Settings: Remember your preferred language
- Layout: Save your customized configuration
- Report Filters: Remember your frequently used report settings
- Theme Preferences: Maintain your chosen color scheme and layout
3. Third-Party Cookies
We may use third-party services that place cookies on your device:
- Payment Processors: For secure payment processing (e.g., M-Pesa integration)
- Analytics Tools: Google Analytics for website performance monitoring
- Customer Support: Live chat widgets for technical support
- Marketing Tools: Email marketing and customer communication platforms
4. Cookie Management
You have control over cookies used in our ERP system:
- Browser Settings: Most browsers allow you to control cookie settings
- Essential Cookies: Cannot be disabled as they are required for system functionality
- Optional Cookies: Can be disabled, though this may affect system performance
- Clear Cookies: You can clear cookies at any time through your browser
5. Cookie Types and Duration
| Cookie Type | Purpose | Duration | Essential |
|---|---|---|---|
| Session Cookies | Maintain login state | Session duration | Yes |
| Authentication | Secure user authentication | 30 days | Yes |
| Preferences | Remember user settings | 1 year | No |
| Analytics | Usage tracking | 2 years | No |
6. Data Security
All cookies used by KUZA ERP are encrypted and transmitted over secure HTTPS connections. Cookie data is stored securely and is not accessible to unauthorized third parties.
7. Updates to This Policy
We may update this Cookie Policy as we enhance our services or when legal requirements change. We will post any changes on this page and update the "Last updated" date.
8. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
Email: privacy@kuzaerp.com
Phone: +254117730252
Address: Nairobi, Kenya
Cookie Consent
By using KUZA ERP, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings or our privacy settings page.