SMEs & retail · Kenya & East Africa

SMEs & retail software built for Kenyan operators

Run your retail or SME on a single cloud ERP — sell at the till, sync stock automatically, and stay KRA-ready without spreadsheets.

  • eTIMS ready
  • M-Pesa
  • Local support
Kenyan retail shop owner at modern POS checkout with customers

Trusted by

  • SME shops
  • Mini-marts
  • Boutiques
  • Hardware counters
  • Multi-branch retailers

Why SMEs & retail teams choose Kuza

Built for smes & retail

Run your retail or SME on a single cloud ERP — sell at the till, sync stock automatically, and…

eTIMS & M-Pesa ready

Compliant invoicing and Kenyan payment workflows in one workspace.

Counter to finance

Owners see live stock, sales, and cash position on any device.

The problem

What slows smes & retail down

SMEs & retail teams in Kenya face compliance pressure, thin margins, and customers who expect digital speed.

Shop assistant scanning barcode at neighborhood store

Point of sale

Point of sale

SME retail team reviewing sales dashboard in office

Live stock counts

Live stock counts

Sme Retail staff collaborating on customer and operations tasks

Simple reporting

Simple reporting

Sme Retail team achieving measurable business outcomes with Kuza ERP

Affordable scaling

Affordable scaling

See it on your workflows

Book a 20-minute demo tailored to your industry.

The fix

How Kuza ERP helps

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for smes & retail teams in Kenya.

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for smes & retail teams in Kenya.

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for smes & retail teams in Kenya.

How it works

From problem to result

  1. 1

    Point of sale

    Fast checkout with barcode scanning and M-Pesa-friendly workflows.

  2. 2

    Live stock counts

    Every sale updates inventory so you never oversell popular items.

  3. 3

    Simple reporting

    Daily sales, margins, and tax summaries without exporting to Excel.

Outcomes you can measure

40%

Fewer errors

Faster billing

25%

Less admin

99.9%

Uptime

24h

Go-live

100%

eTIMS-ready

Everyday workflows

Point of sale

Fast checkout with barcode scanning and M-Pesa-friendly workflows.

Live stock counts

Every sale updates inventory so you never oversell popular items.

Simple reporting

Daily sales, margins, and tax summaries without exporting to Excel.

Affordable scaling

Start on Individual or Business plans and add seats as you grow.

Start your free trial

No credit card. Kenyan support. eTIMS-ready from day one.

Customer story

SMEs & retail operator — Nairobi

Challenge

Manual processes slowed growth.

Solution

Kuza ERP unified inventory, billing, and reporting.

  • 40% fewer stock errors
  • Faster month-end close
  • Live owner dashboards
Kenyan retail shop owner at modern POS checkout with customers

Operators like you

Grace M. — Operations lead
Grace M. Operations lead, Kenyan smes & retail operator Nairobi, Kenya

“We replaced notebooks and duplicate spreadsheets. Our smes & retail team finally works from one source of truth — stock, invoices, and reports stay aligned.”

40% fewer errors

Sme Retail 11–50 employees
James K. — Managing director
James K. Managing director, SMEs & retail group Nairobi, Kenya

“eTIMS billing and daily sales visibility changed how we run the business. Kuza ERP fits how smes & retail actually operates in Kenya.”

2× faster close

Sme Retail 11–50 employees

Quick answers

What is SMEs & retail in Kenya?

SMEs & retail is cloud business software that helps Kenyan sme retail operators manage inventory, billing, customers, and compliance in one workspace. Kuza ERP provides smes & retail modules with eTIMS-ready invoicing and local support.

Why do sme retail businesses in Kenya need ERP software?

Manual spreadsheets and disconnected tills create stock errors, delayed billing, and KRA compliance risk. SMEs & retail connects sales, stock, and finance so owners see real-time performance and auditors get traceable records.

Is Kuza ERP good smes & retail for SMEs in Nairobi?

Yes. Kuza ERP is built for Kenyan SMEs in Nairobi and nationwide. SMEs & retail plans start from KES 1,000 per user per month with cloud access from phone or desktop.

How much does smes & retail cost in Kenya?

Kuza ERP smes & retail starts from KES 1,000–2,500 per user per month depending on modules and seats. There are no heavy on-premise licence fees. See kuzaerp.com/pricing.

Does Kuza ERP support eTIMS for sme retail?

Yes. Kuza ERP includes eTIMS-ready invoicing workflows so sme retail teams issue compliant tax invoices and maintain audit-friendly sales records.

Ready to modernise smes & retail?

Join Kenyan operators running on Kuza ERP — inventory, billing, and compliance in one cloud workspace.