Hospitality · Kenya & East Africa

Hospitality software built for Kenyan operators

Restaurants, cafés, and lodges use Kuza ERP to ring up sales, deplete kitchen inventory, and invoice events or corporate accounts.

  • eTIMS ready
  • M-Pesa
  • Local support
Hotel operations manager at front desk with hospitality software

Trusted by

  • Hotels
  • Lodges
  • Resorts
  • Guest houses
  • Hospitality groups

Why Hospitality teams choose Kuza

Built for hospitality

Restaurants, cafés, and lodges use Kuza ERP to ring up sales, deplete kitchen inventory, and…

eTIMS & M-Pesa ready

Compliant invoicing and Kenyan payment workflows in one workspace.

Counter to finance

Owners see live stock, sales, and cash position on any device.

The problem

What slows hospitality down

Hospitality teams in Kenya face compliance pressure, thin margins, and customers who expect digital speed.

Concierge and finance staff coordinating guest billing

Front-of-house POS

Front-of-house POS

Hospitality leadership reviewing occupancy reports

Kitchen inventory

Kitchen inventory

Hospitality staff collaborating on customer and operations tasks

Corporate invoicing

Corporate invoicing

Hospitality team achieving measurable business outcomes with Kuza ERP

Daily close reports

Daily close reports

See it on your workflows

Book a 20-minute demo tailored to your industry.

The fix

How Kuza ERP helps

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for hospitality teams in Kenya.

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for hospitality teams in Kenya.

Unified cloud workspace

Kuza ERP connects billing, stock, and reporting for hospitality teams in Kenya.

How it works

From problem to result

  1. 1

    Front-of-house POS

    Quick service billing with multiple payment methods.

  2. 2

    Kitchen inventory

    Recipe-linked stock depletion reduces waste and surprises.

  3. 3

    Corporate invoicing

    Bill events, catering, and room blocks with eTIMS invoices.

Outcomes you can measure

40%

Fewer errors

Faster billing

25%

Less admin

99.9%

Uptime

24h

Go-live

100%

eTIMS-ready

Everyday workflows

Front-of-house POS

Quick service billing with multiple payment methods.

Kitchen inventory

Recipe-linked stock depletion reduces waste and surprises.

Corporate invoicing

Bill events, catering, and room blocks with eTIMS invoices.

Daily close reports

Shift summaries for managers and accountants.

Start your free trial

No credit card. Kenyan support. eTIMS-ready from day one.

Customer story

Hospitality operator — Nairobi

Challenge

Manual processes slowed growth.

Solution

Kuza ERP unified inventory, billing, and reporting.

  • 40% fewer stock errors
  • Faster month-end close
  • Live owner dashboards
Hotel operations manager at front desk with hospitality software

Operators like you

Grace M. — Operations lead
Grace M. Operations lead, Kenyan hospitality operator Nairobi, Kenya

“We replaced notebooks and duplicate spreadsheets. Our hospitality team finally works from one source of truth — stock, invoices, and reports stay aligned.”

40% fewer errors

Hospitality 11–50 employees
James K. — Managing director
James K. Managing director, Hospitality group Nairobi, Kenya

“eTIMS billing and daily sales visibility changed how we run the business. Kuza ERP fits how hospitality actually operates in Kenya.”

2× faster close

Hospitality 11–50 employees

Quick answers

What is Hospitality in Kenya?

Hospitality is cloud business software that helps Kenyan hospitality operators manage inventory, billing, customers, and compliance in one workspace. Kuza ERP provides hospitality modules with eTIMS-ready invoicing and local support.

Why do hospitality businesses in Kenya need ERP software?

Manual spreadsheets and disconnected tills create stock errors, delayed billing, and KRA compliance risk. Hospitality connects sales, stock, and finance so owners see real-time performance and auditors get traceable records.

Is Kuza ERP good hospitality for SMEs in Nairobi?

Yes. Kuza ERP is built for Kenyan SMEs in Nairobi and nationwide. Hospitality plans start from KES 1,000 per user per month with cloud access from phone or desktop.

How much does hospitality cost in Kenya?

Kuza ERP hospitality starts from KES 1,000–2,500 per user per month depending on modules and seats. There are no heavy on-premise licence fees. See kuzaerp.com/pricing.

Does Kuza ERP support eTIMS for hospitality?

Yes. Kuza ERP includes eTIMS-ready invoicing workflows so hospitality teams issue compliant tax invoices and maintain audit-friendly sales records.

Ready to modernise hospitality?

Join Kenyan operators running on Kuza ERP — inventory, billing, and compliance in one cloud workspace.